General Conditions of Sale

These General Terms and Conditions apply, without restriction or reservation, to all bookings made by the user of the website www.chaletsaux2alpes.com ("the Tenant") and thus form an integral part of the rental contract concluded between the companies TIPLAN, FCGC "BERNARD PECH," or "the Lessor," and the Tenant.

The validation of the booking by the Tenant on the website www.chaletsaux2alpes.com via email or telephone call constitutes acceptance without restriction or reservation of these General Terms and Conditions. The Tenant acknowledges having the necessary capacity to book and enter into a contract on the website www.chaletsaux2alpes.com.

1. Chaletsaux2alpes.com

Chalets Relax represents the companies:

SARL TIPLAN:

TIPLAN, a limited liability company with a capital of €157,200, began its activity in May 2018.
Christophe PECH is the manager of TIPLAN. The company's head office is currently located at 3 bis Chemin de la Buissonnière – 38860 Mont-de-Lans.
TIPLAN operates in the sector of Accommodation/Booking and Rental Contracts.

SARL FCGC:

FCGC, a single-member limited liability company with a capital of €168,000, began its activity in August 2018.
Christophe PECH is the manager of FCGC. The company's head office is currently located at 24 Route du Petit Plan – 38860 Les Deux Alpes.
FCGC operates in the sector of Accommodation.

BERNARD PECH:

PECH BERNARD, a merchant, began its activity in January 1965.
Bernard François Constant PECH is the proprietor of PECH BERNARD. The company's head office is currently located at Petit Plan – 38860 Les Deux Alpes.
PECH BERNARD operates in the sector of Real Estate Activities.

2.1 Booking Conditions

Before concluding the booking, the Tenant can find all necessary information on prices, dates, and components of the stay (such as accommodation location, type, capacity, main features, photographs, optional additional services, cancellation conditions, etc.) on the website chaletsaux2alpes.com or directly by phone at the number provided on the site.

The Tenant must contact Chaletaux2alpes (SARL TIPLAN FCGC AND/OR BERNARD PECH) at the number or email address provided on the website. The Tenant then chooses the property to rent by selecting available booking dates. They can then:

Either place an option on the booking of the property for the selected dates, valid for 48 hours,
Or confirm the booking and pay the deposit directly by bank check or bank transfer.

An email confirmation will be sent in both cases to the provided email address.

If the Tenant has placed an option on the selected property, the deposit must be paid within the following 8 days:

By bank check sent to: SARL TIPLAN FCGC AND/OR BERNARD PECH, 3 b Chemin de la Buissonnière, 38860 Les Deux Alpes,
Or by bank transfer to the account details provided to the Tenant, depending on the rented property.

The booking of the accommodation is considered by Chalets aux 2 Alpes (SARL TIPLAN FCGC AND/OR BERNARD PECH) upon receipt of the deposit payment, which amounts to 25% of the total rental price of the chosen property.

Chalets aux 2 Alpes (TIPLAN FCGC OR BERNARD PECH) will confirm to the Tenant by mail and/or email the availability of the chosen property upon receipt and clearance of the deposit. If you need to cancel your booking due to a governmental reason preventing you from traveling, the amounts paid will be refunded or deferred to a future stay. However, we invite you to ensure that you are covered by your insurance for any cancellations related to illness or other reasons, as no refund or postponement will be made in case of COVID-19 or other illnesses.

2.2 Rental Contract

A rental contract is then sent by TIPLAN, FCGC, or BERNARD PECH to the Tenant (by email or mail).

This contract and its annexes must be initialed, dated, and signed by the Tenant, then returned within 7 days to SARL TIPLAN, FCGC, or BERNARD PECH, depending on the rented property, at the address indicated when the contract was sent.

The balance of the rental amount must then be paid by the Tenant 4 weeks before the start of the stay.

This payment can be made:

By bank transfer,
By check sent to:
- SARL TIPLAN 3 bis Chemin de la Buissonnière – 38860 Mont-de-Lans
- SARL FCGC 24b Route du Petit Plan – 38860 Les Deux Alpes
- Bernard PECH 24b Route du Petit Plan – 38860 Les Deux Alpes

In case of a last-minute booking (less than one month before the start date of the stay), the total rental amount (deposit + balance) must be paid by the Tenant at the time of booking.

Furthermore, SARL TIPLAN, FCGC, and Bernard PECH reserve the right, in case of non-compliance with the payment conditions mentioned above, to suspend or cancel the booking made by the Tenant.

3. Duration

The rental begins at 5:00 PM and ends no later than 10:00 AM on the last day of the rental. The handing over of the keys, upon arrival and departure, is carried out by the owner within these hours.

The rental contract automatically ends at the expiration of the fixed term, without the need for notice. The duration of the contract and therefore the rental cannot be extended without the prior written agreement of the Lessor. If the Tenant decides to leave the rented premises before the scheduled date, they cannot claim any refund for the remaining period, both for accommodation and unused associated services.

4. Price

The rental price presented includes all taxes and includes, in addition to accommodation, the services described in the property's description. These services are listed in the rental contract sent to the Tenant for signature. The rental price does not include:

Tourist tax,
Telephone communications,
Cancellation insurance,
Services provided at the Tenant's request, including concierge services (additional cleaning during the stay and/or extra linen, chef, taxi, babysitter, etc.).

The Tenant who has paid a deposit towards the rental is liable for the balance, which must be paid one month before the start of the stay, under the conditions defined in Article 2 of these General Terms and Conditions.

In any case, no keys will be handed over before all amounts due have been fully paid by the Tenant.

5. Security Deposit

A security deposit, the amount of which is defined in the property's description and specified in the rental contract sent by:

SARL TIPLAN 3 bis Chemin de la Buissonnière – 38860 Mont-de-Lans
SARL FCGC 24b Route du Petit Plan – 38860 Les Deux Alpes
Bernard PECH 24b Route du Petit Plan – 38860 Les Deux Alpes

must be paid by the Tenant upon the handing over of the keys to the rented property.

The security deposit is intended to cover any losses or damages that may be caused to the rented property and the furnishings or other items within, as well as various charges and consumptions. Additionally, a flat fee, the amount of which is defined in the rental contract, may be retained by the Lessor if the rented property is returned in a state of uncleanliness requiring additional cleaning services. Any lost, broken, deteriorated, or damaged items must be replaced or reimbursed to the Lessor at their replacement value by the Tenant.

This security deposit, which does not bear interest, cannot be considered as payment of part of the rent.

After the return of the keys, if no damages are noted in the exit inventory jointly established by the parties, the security deposit will be returned, minus any deductions for necessary repairs and other potential restoration, cleaning costs, and/or consumption charges, within 15 days following the Tenant's departure.

Returning the keys to:

SARL TIPLAN 3 bis Chemin de la Buissonnière – 38860 Mont-de-Lans
SARL FCGC 24b Route du Petit Plan – 38860 Les Deux Alpes
Bernard PECH 24b Route du Petit Plan – 38860 Les Deux Alpes

at the end of the rental does not constitute a waiver by the Lessor to claim compensation for repair costs if it is proven that damages are the Tenant's responsibility.

If the security deposit is insufficient, the Tenant agrees to pay the difference.

6. Tenant's Main Obligations

The Tenant is required to:

Occupy the premises only for residential purposes, excluding any commercial, professional, or industrial activity. The Tenant acknowledges that this rental was granted only as a temporary and leisure residence, a major condition without which the rental would not have been granted.
Avoid any actions, by themselves or accompanying persons, that could disturb the peace of the neighborhood or other occupants.
Personally occupy the premises and under NO CIRCUMSTANCES sublet, even for free, or transfer rental rights without the Lessor's prior written consent.
Not exceed the property's occupancy capacity (including children and infants). The rented premises must not, under any circumstances, be occupied by more people than indicated, unless with the Lessor's prior consent. If the Tenant violates this clause, the Lessor may hold the Tenant responsible.
Not store any furniture on the premises, except for linens and small items.
Make no modifications or changes to the arrangement of furniture and premises; nor remove any furniture and objects from the rented property.
Not introduce any pets into the rented property without the Lessor's prior authorization, with the possibility conditioned on the pet not causing any damage or disturbance to the neighborhood.
Not use internet access for purposes contrary to legal provisions, particularly regarding prohibitions on reproducing, representing, or communicating works protected by copyright.
Allow the execution of urgent works during the rental period in the rented premises that cannot be postponed.
Inform SARL TIPLAN FCGC AND/OR BERNARD PECH, depending on the rented property, within 24 hours of arrival, of any anomalies found (such as incomplete inventory or cleaning issues). After this period, the rented property will be considered clean and in working order upon the Tenant's arrival.
Maintain the rented premises and return them in good condition at the end of the lease.
Immediately inform SARL TIPLAN FCGC AND/OR BERNARD PECH of any damages occurring in the rented premises, even if there appears to be no visible damage.
Be responsible for any damages and losses caused by themselves or accompanying persons during the rental period, unless they can prove it occurred without their fault.
Notify in advance of the day and time of arrival and schedule an appointment for departure formalities.
Ensure they are insured (comprehensive home insurance including vacation rental coverage) against rental risks they must assume for the entire rental period, so that the agent is never held liable in this regard.

7. Lessor's Main Obligations

The Lessor is required to:

Deliver the rented premises in good condition of use and repairs, as well as equipment mentioned in the rental contract in good working order.
Ensure the Tenant's peaceful enjoyment of the rented premises and guarantee against any defects or faults that might hinder it.
Maintain the premises in a condition suitable for the intended use.
Not perform any work in the rented premises during the rental period unless it's an urgent necessity; any such work will result in compensation to the Tenant for any disturbance experienced.

8. Cancellation Conditions

The Rental Contract is firm and definitive. SARL TIPLAN FCGC AND/OR BERNARD PECH offer the Tenant:

CANCELLATION RELATED TO COVID-19: Due to the global health crisis established in the context of the coronavirus (COVID-19) pandemic, the Tenant may cancel the stay if:

The rented property is located in a confinement zone during the rental dates, with the confinement established by a ministerial and/or prefectural decision.
The Tenant's primary residence is located in a confinement zone during the rental dates, with the confinement established by a ministerial and/or prefectural decision.

The Tenant must include in the cancellation request documents justifying this confinement situation (proof of residence, official decisions, etc.).

The cancellation will be acknowledged upon receipt of the request but will only be effective on the first day of the scheduled rental, provided the confinement is still in effect on that date.

Amounts paid by the Tenant towards the stay will be refunded.

9. Legal Provisions - Use of Internet Connection

The credentials for internet access via WIFI are provided to the Tenant upon entering the rented property.

The Tenant is responsible for the use of the internet access provided throughout the rental period as defined in the rental contract.

Internet browsing is under the Tenant's sole responsibility. It is reminded that downloading copyrighted works or accessing web pages with prohibited content, such as pornography, pedophilia, racism, or incitement to violence, is illegal. All internet activities may be recorded and reviewed in case of suspected abuse.

10. Protection of Personal Data (GDPR)

SARL TIPLAN FCGC AND/OR BERNARD PECH, as data controllers, process personal data for the implementation and execution of the rental contract or pre-contractual measures, and for other purposes with the client's prior consent, to meet the legitimate interests of the concerned entities.

10.1 - Purposes

(i) As part of executing the rental contract or taking pre-contractual measures at the request of the data subject, this data is collected and processed for managing the Tenant's stay (including booking operations, follow-up, payment, satisfaction assessment, and information).

Mandatory data is indicated by an asterisk. Withdrawal of consent for their processing is possible at any time.

10.2 - Data Processed

The information marked as mandatory conditions (i) the subscription and execution of the rental contract between the Tenant and the Lessor or (ii) the provision of personalized information to prepare a potential future contract. Not providing optional information will not affect the delivery of promised services or responses to information requests, though it may limit their relevance.

10.3 - Recipients of Collected Data

The collected data is intended for SARL TIPLAN FCGC AND/OR BERNARD PECH, as data controllers, as well as the entity responsible for delivering the subscribed service and any subcontractors if applicable.

10.4 - Data Transfer Abroad

No data transfer is carried out outside the European Union unless legally required.

10.5 - Security

SARL TIPLAN FCGC AND/OR BERNARD PECH and their subcontractors implement technical and organizational measures to ensure data security and protection.

10.6 - Rights of Data Subjects

SARL TIPLAN FCGC AND/OR BERNARD PECH retain personal data in a secure environment (a) for the duration necessary to take pre-contractual measures or execute the rental contract, then archived in accordance with current legal provisions.

The Tenant and/or user of a tenant account has the right at any time to access and rectify their personal data, as well as the right to oppose, erase, and port their personal data and its use for commercial prospecting purposes. These requests can be made by mail or email accompanied by a copy of an identity document, specifying complete contact details, to SARL TIPLAN FCGC AND/OR BERNARD PECH represented by Messrs. Pech Bernard and Christophe.

11. Intellectual Property

The content of the website www.chaletsaux2alpes.com is the property of SARL TIPLAN FCGC AND/OR BERNARD PECH.

Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement. Furthermore, SARL TIPLAN FCGC AND/OR BERNARD PECH remain the owners of all intellectual property rights over the photographs, presentations, studies, drawings, models, prototypes, etc., created (even at the Tenant's request) for providing Services to the Tenant. The Tenant is therefore prohibited from reproducing or exploiting these studies, drawings, models, prototypes, etc., without the express, written, and prior authorization of SARL TIPLAN FCGC AND/OR BERNARD PECH, who may require financial compensation.

Protection des données personnelles (RGPD)